What is Intake?
Intake is the tool between the enquiry and the quote. A request comes in — through your website, a quote portal or a phone call — and then someone has to visit, record what’s needed, and turn that into a price. That’s exactly the step that usually goes wrong: the notes sit in a notebook, the calculation in a spreadsheet, and the quote gets typed up in the evening.
With Intake you take a questionnaire on site that adapts to the answers, with photos, dimensions and a sketch alongside it. The price follows from rules you manage: labour, items and surcharges. What comes out isn’t a loose note but a quote you can still adjust before it goes out the door.
Requests that arrive on their own
If you pay for leads from a quote portal, nobody needs to retype them anymore. The platform fetches them, turns the requester into a contact in your CRM, puts the completed questionnaire on the customer record, and prepares a pre-filled intake. The first-contact email sits right there, ready to send.
And because not every lead is worth something, Intake also tracks the other side: which requests you’ve disputed with the portal, for what reason, and what that got you. After a quarter, you’ll know not just what a lead source costs, but also what it actually delivers.
Intake runs on the LSQapps platform: you activate the app in your own environment, combine it with other applications, and share users and data within your installation. You only pay for what you use.
Want to see Intake in action? Create an account or get in touch for a demo.